Responsible Gaming at rajbee
rajbee believes that gambling should always be a form of entertainment — not a source of financial stress. We provide tools, guidance, and direct support to help every player stay in control.
Our Commitment to You
rajbee takes its duty of care seriously. Safe play is not an afterthought — it is built into the core of how we operate.
At rajbee, we want every player across Bangladesh — from Dhaka to Chittagong, Sylhet to Cox's Bazar — to enjoy our cricket betting, slots, and live casino games as a fun, recreational activity. We recognise, however, that for a small number of people gambling can become problematic. When that happens, it is important that players have access to the right tools and the right support without delay.
Our responsible gaming programme is built around four pillars: prevention (age verification and access controls), empowerment (tools that put you in control of your own spending and time), awareness (clear information about the risks of gambling), and support (fast, judgment-free assistance from our team when you need it most).
rajbee enforces a strict 21+ age restriction across the entire platform. No person under the age of 21 is permitted to create an account, deposit funds, or participate in any game or betting market on rajbee. Our KYC (Know Your Customer) process verifies the age and identity of every account holder before full platform access is granted. If we suspect that a minor has attempted to register, the account is suspended immediately and all funds are held pending investigation.
Your Control Tools
Six built-in features to help you manage your play on rajbee — available from your account settings at any time.
Set a daily, weekly, or monthly cap on how much you can deposit into your rajbee account. Once a limit is active, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period; decreasing a limit takes effect instantly. This tool is especially useful if you want to keep your spending within a fixed entertainment budget — for example, capping deposits at ৳2,000 per week.
Limit the amount of time you spend on the platform in a single session. You can set an alert that notifies you when you have been playing for a defined number of minutes, and a hard cap that automatically ends your session when the limit is reached. Managing session length is one of the most effective ways to keep gambling a recreational habit rather than a time-consuming one.
Need a break for a few days? The time-out feature lets you pause your rajbee account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out, you cannot log in, deposit, or place bets. The time-out cannot be cancelled early. This is ideal if you feel your play is becoming more frequent than you would like, or if you simply want to step back and reset.
Self-exclusion is a more serious, longer-term tool for players who feel they need to stop gambling entirely. You can exclude yourself from rajbee for a minimum of 6 months or permanently. During self-exclusion, your account is closed, your balance is returned to you via your registered payment method (bKash, Nagad, or Rocket), and you cannot reopen your account until the exclusion period ends — or ever, if you chose permanent exclusion. To activate self-exclusion, contact our support team directly at [email protected].
Your rajbee account gives you full visibility over your betting and gaming history, including total deposits, total withdrawals, net win/loss figures, and a session-by-session activity log. Reviewing this data regularly is a healthy habit that keeps your gambling in perspective. If the numbers surprise you, that is a signal worth listening to.
Reality check reminders are periodic pop-up notifications that appear while you are playing, showing how long you have been in your current session and how much you have wagered. These gentle prompts help break the flow of extended play and encourage you to make a conscious decision about whether to continue or take a break. You choose the frequency — every 30, 60, or 90 minutes.
Warning Signs to Watch For
Problem gambling can develop gradually. Recognising the early warning signs is the first step toward getting back in control.
Quick Self-Assessment
Read through the statements below honestly. If several of them apply to you, it may be worth speaking to someone about your gambling habits.
How to Get Help
You are never alone. Here is how to reach rajbee support and what to expect when you do.
If you feel that gambling is having a negative impact on your life, your finances, or your relationships, reaching out is the right move. rajbee's support team operates during Bangladesh Standard Time (BST, UTC+6) hours and is trained to handle responsible gaming requests with care and complete confidentiality.
Steps to Request a Limit, Time-Out, or Self-Exclusion
- Step 1 — Log in to your rajbee account and navigate to the Responsible Gaming section in your account settings.
- Step 2 — Select the tool you need: deposit limit, session time limit, time-out, or self-exclusion.
- Step 3 — Confirm your choice. Limit reductions and time-out/self-exclusion requests take effect immediately upon confirmation.
- Step 4 — Contact support if you need assistance activating any tool, or if you wish to discuss your situation privately. Email us at [email protected] with the subject line "Responsible Gaming Request".
For permanent self-exclusion requests, rajbee requires written confirmation via email from your registered email address. Once confirmed, the exclusion is irreversible and cannot be lifted under any circumstances.
Safe Play Principles
- Treat gambling as entertainment, not as a way to earn money or solve financial problems.
- Only ever gamble with money you can genuinely afford to lose.
- Set a budget before you start and stick to it — use rajbee's deposit limit tools to enforce this automatically.
- Take regular breaks. Step away from the screen, especially during long cricket matches or extended slot sessions.
- Never gamble when you are feeling emotionally distressed, tired, or under the influence of alcohol or medication.
- Keep gambling separate from your financial obligations. Rent, food, utility bills, and family needs always come first.
Play Smart, Play Safely
Ready to enjoy rajbee responsibly? Explore our games, check the FAQ for common questions, or log in to review your account limits right now.